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The systematic study of target users and their requirements, to add realistic contexts and insights to design processes.
Prioritize the user, research their problems, and design a relevant product or service that solves those problems.
Bringing a product from design concept or idea through market release and beyond.
Full cycle UX design process used to create products that provide meaningful and relevant experiences to users.
Engaging in conversations through my podcast uxDiscoverySession.com, global speaking and workshop engagements.
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Leader and builder of multidisciplinary teams, bringing clarity to complex challenges in Customer & User Experience Strategy, Service & Product Design. An active voice in the UX community, engaging in conversations through the podcast, uxDiscoverySession.com, teaching, global speaking and workshop engagements.
Copyright © 2020 dolan Experience Strategy & Design Inc. All rights reserved.
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