ProductThinking: Levelling Up Customer Journey Maps
3 min read

ProductThinking: Levelling Up Customer Journey Maps

Speaking
Apr 24
/
3 min read

Customer journey mapping is visual storytelling of a customer's process to accomplish objectives and goals. Their value is to create a shared understanding amongst your stakeholders. They help address customer needs and pain points. What exactly are customer maps, how do you make them, and the best way to use them. Let's get together to discuss creating a journey map that generates real value for their customers.

Tickets for $7 USD includes a Meetup transaction fee.
No free funds.
Food Refreshments will be provided.

Enroll: This event has passed.

Gerard Dolan
User Experience Strategist | Product Designer | Facilitator & Trainer

Leader and builder of multidisciplinary teams, bringing clarity to complex challenges in customer and user experience strategy, service and product design. An active voice in the UX community, engaging in conversations through the podcast This Is Fintech Product Design, teaching, global speaking and workshop engagements.

ProductThinking: Levelling Up Customer Journey Maps
3 min read

ProductThinking: Levelling Up Customer Journey Maps

Speaking
Apr 24
/
3 min read

Customer journey mapping is visual storytelling of a customer's process to accomplish objectives and goals. Their value is to create a shared understanding amongst your stakeholders. They help address customer needs and pain points. What exactly are customer maps, how do you make them, and the best way to use them. Let's get together to discuss creating a journey map that generates real value for their customers.

Tickets for $7 USD includes a Meetup transaction fee.
No free funds.
Food Refreshments will be provided.

Enroll: This event has passed.

Gerard Dolan
User Experience Strategist | Product Designer | Facilitator & Trainer

Leader and builder of multidisciplinary teams, bringing clarity to complex challenges in customer and user experience strategy, service and product design. An active voice in the UX community, engaging in conversations through the podcast This Is Fintech Product Design, teaching, global speaking and workshop engagements.