DesignThinkers 2017: Experience Mapping Workshop
2 min read

DesignThinkers 2017: Experience Mapping Workshop

Training
Nov 9
/
2 min read

A customer persona is a representation you can use to identify and communicate the goals, needs, and behaviors of a brand's target group of users. Personas can aid in the strategic brand decision-making process for content, design, features, and offerings.

In this webinar, Gerard will introduce an iterative approach to Persona creation, including;

  • What they are and the process to create one.
  • The strategic value they can bring to your brand and organization.
  • How to make the asset your team become more customer-focused.

Join us for an intensive overview of how Personas can help you and your team.


Date: Thursday, November 9, 2018

Time: 09:00 - 12:00 Toronto / New York

Tickets: This event has passed.

No items found.
Gerard Dolan
User Experience Strategist | Product Designer | Facilitator & Trainer

Leader and builder of multidisciplinary teams, bringing clarity to complex challenges in customer and user experience strategy, service and product design. An active voice in the UX community, engaging in conversations through the podcast This Is Fintech Product Design, teaching, global speaking and workshop engagements.

DesignThinkers 2017: Experience Mapping Workshop
2 min read

DesignThinkers 2017: Experience Mapping Workshop

Training
Nov 9
/
2 min read

A customer persona is a representation you can use to identify and communicate the goals, needs, and behaviors of a brand's target group of users. Personas can aid in the strategic brand decision-making process for content, design, features, and offerings.

In this webinar, Gerard will introduce an iterative approach to Persona creation, including;

  • What they are and the process to create one.
  • The strategic value they can bring to your brand and organization.
  • How to make the asset your team become more customer-focused.

Join us for an intensive overview of how Personas can help you and your team.


Date: Thursday, November 9, 2018

Time: 09:00 - 12:00 Toronto / New York

Tickets: This event has passed.

No items found.
Gerard Dolan
User Experience Strategist | Product Designer | Facilitator & Trainer

Leader and builder of multidisciplinary teams, bringing clarity to complex challenges in customer and user experience strategy, service and product design. An active voice in the UX community, engaging in conversations through the podcast This Is Fintech Product Design, teaching, global speaking and workshop engagements.